Terms of Service

These Terms govern your use of Zafame. By placing an order you agree to them. Please read them carefully.

The service

We deliver social engagement (such as followers, likes and views) to public profiles and posts you specify. We never require your password and never access your account.

Your responsibilities

• Provide an accurate public username or link and keep the account public during delivery.
• Ensure you have the right to promote the account or content you submit.
• Comply with the terms of the relevant social platforms.

Delivery & expectations

We aim to start orders quickly and deliver gradually. Engagement volumes are as described per package. Buying engagement improves social proof; it does not guarantee specific outcomes such as virality, which depend on your content.

Drops and platform changes

Social platforms regularly remove followers, likes and views across all accounts, including engagement from any provider. Some drop after delivery is normal and expected. It is not a failure to deliver. Drops within your package's refill window are covered by a free refill, as set out in our Refund Policy.

Refills & refunds

Delivered orders are covered by refills or store credit, not cash refunds. Refunds apply only to orders we could not deliver, or charges made in error, as described in our Refund Policy. You agree to these terms when you continue to payment at checkout.

Payment disputes

If something is wrong with your order, please contact us first. We resolve almost every issue with a refill or credit within 24 to 72 hours. If a payment is disputed with your bank or payment provider, we will share your order records with them, including the delivery log and your agreement to these terms.

Limitation of liability

To the extent permitted by law, Zafame is not liable for indirect or consequential losses, or for actions taken by third-party platforms.

Contact

Email hello@zafame.com with any questions.